Digital Workplace Manager
Company: Fisher Investments
Location: Camas
Posted on: October 15, 2024
Job Description:
Are you looking to guide global development and continuous
innovation at a growing firm? Do you enjoy leading highly technical
teams and working to create strategic solutions? If so, our Digital
Workplace Manager role may be the right fit for you! -The
Opportunity: -Fisher Investments is looking for a Digital Workplace
Manager who will set direction and reimagine how firm employees use
their productivity tools, devices and services. As a Digital
Workplace Manager, you will report to the Associate Vice President
of our Digital Workplace team to lead a highly technical team that
manages a diverse set of collaboration, end-user, mobility and
desktop management technologies and tools. You will build strong
partnerships with other teams within Technology and Service to
understand their requirements and translate them into effective
technical solutions. -The Day-to-Day:
- Demonstrate technical leadership implementing and supporting
technical solutions focused on enhancing workforce
productivity
- Set a Digital Workplace strategy including End-user Computing
with focus on enhancing end-user experience, challenging the status
quo, applying technology trends and industry best practice
- Improve process maturity focused on secure and efficient
management of end-user devices
- Help define KPIs demonstrating efficient and effective usage of
end-user productivity tools and services
- Use skills in governance and security to manage/mitigate risk
through establishing effective controls, leveraging security
related tools, creating and implementing associated processes
through partnership with the Fisher Investments Security Team
- Collaborate with internal security team to build / support
process related to end point vulnerabilities
- Collaborate with Engineering on a long-term vision to use
Cloud-based solution to achieve efficiency, cost savings and a
seamless end-user experience
- Collaborate with Networking to insure a seamless, efficient,
and secure use of Wi-Fi regardless of location
- Create reports and present to executive management with factual
documentation of issues identified and clear recommendation for
mitigation of found vulnerabilities
- Establish and maintain vulnerability management service level
agreements and standards in partnership with the Cybersecurity
organization
- Measure and report on performance. Ensure all service-level
agreements are met and goals are achievedYour Qualifications:
- 10-12 years of experience utilizing technical and end-user
management expertise across various platforms
- Experience with VDI, Mobility, Citrix, and Collaboration
solutions including cloud-based productivity applications like
SharePoint Online, OneDrive, Intune and SCCM
- Demonstrated experience developing and executing technology
roadmaps and delivering measurable improvements
- Experience implementing and managing end-point operational
analytics and end-user experience monitoring solutions
- Experience working with Procurement and Service Desk teams
- Demonstrated experience improving end-user experience from a
hardware and access perspectiveCompensation:
- $130,000 - $170,000 base salary per year in the state of WA -
New hires should expect to start at the lower end of the range
depending on experience
- Eligible for a discretionary bonus based on firm and individual
performanceWhy Fisher Investments: -We work for a bigger purpose:
bettering the investment universe. We take great pride in our
inclusive culture, our learning and development framework
customized for every employee, and our Great Place to Work
Certification. It's the people that make the Fisher purpose
possible, and we invest in them by offering exceptional benefits
like:
- 100% paid medical, dental and vision premiums for you and your
qualifying dependents
- A 50% 401(k) match, up to the IRS maximum
- 20 days of PTO, plus 10 paid holidays -
- Family Support programs including 8 week Paid Primary Caregiver
Leave, fertility, family forming, and hormonal health assistance
and back-up child, adult, and elder care
- $10,000 fertility, hormonal health and family-forming
benefit
- Opportunity to participate in our hybrid work from home
program. This program is subject to change. Based on tenure and
performance eligibility, you will have the opportunity to work from
home up to 60 days per yearFISHER INVESTMENTS IS AN EQUAL
OPPORTUNITY EMPLOYER
Keywords: Fisher Investments, Gresham , Digital Workplace Manager, Executive , Camas, Oregon
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