Service Tech
Company: Patterson
Location: Salem
Posted on: October 5, 2024
Job Description:
Patterson isn't just a place to work, it's a partner that cares
about your success.One of the distinguishing marks of our company
is the talented people who embrace the people-first, always
advancing, and results-driven culture. Professional growth abounds
in this motivating environment. We value the diverse talents and
experiences our employees bring to Patterson and believe that they
build a stronger and successful organization.We Are Patterson
Patterson Companies, Inc. is focused on providing the best
products, technologies, services and business solutions to the
animal and oral health markets. We are seeking a motivated
individual with a strong service aptitude to join our vet service
team. This is an opportunity to work alongside the best in the vet
industry to provide a first-class customer service. Join a company
that is Passionate, Focused, Always Advancing, and People-First.As
a Vet Service Tech, you will be responsible for repairing and
on-site installation on a variety of veterinary equipment. Learns
and follows manufacturer guidelines relative to the operation,
repair, maintenance and installation of
equipment.Responsibilities:Install, Maintain and/or Repair
Veterinary Equipment
- Independently responds to assigned customer service calls,
diagnosing problems and making appropriate repairs.
- Repairs, loads, delivers, installs, and specs equipment to meet
specific manufacturer, Federal and State regulations.
- Trains to perform standard system installations and tests the
functionality of all components.
- Trains customers on the use and basic maintenance of equipment
at the customers site.
- Learns and follows specific manufacturer guidelines for repairs
as well as all company, OSHA, or other agencies' policies related
to asepsis.
- Completes all required service forms (service order,
confirmations, inventory, expense reports, time sheet, and
equipment related items).
- Maintains strong and supportive customer relationships by
providing technical support after initial installation of
Equipment, PC software, and hardware and ensuring that service
commitments are met within standard response time.
- Maintain relevant communication with Service Coordinator,
Equipment Specialist and Territory Manager. Inventory Management
- Determines parts, supplies or tools needed to complete service
requests.
- Uses, maintains, and secures test devices and tools used to
adjust, calibrate, and repair equipment.
- Manages vehicle inventory and restocks as necessary.
- Physical inventory audits on a bi-annual basis Asset Management
- Ensures proper vehicle maintenance guidelines and safe driving
habits are followed.
- Ensures proper use and maintenance of all company provided
assets, including but not limited to phone, computer, parts, tools
and uniforms. Job Qualifications
- High school diploma or equivalent.
- 0-5 years prior experience in a Veterinary/Medical/Dental
environment.
- PC skills in Windows based programs
- Must maintain a valid driver's license and good driving record.
Preferred Qualifications
- At least 4 years of experience as a Certified, Licensed or
Registered Veterinary Technician will be considered.
- Previous X-Ray experience preferred
- SAP experience
- Excellent organizational and problem-solving skills
- Carpentry/plumbing/heating/electrical/electronic related
experience.
- Technical training in Bio-med/electronics or related technical
field. Travel and On-callThis position requires overnight
travel.What's In It For You:We provide competitive benefits, unique
incentive programs and rewards for our eligible employees:
- Full Medical, Dental, and Vision benefits and an integrated
Wellness Program.
- 401(k) Match Retirement Savings Plan.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO).
- Holiday Pay & Floating Holidays.
- Volunteer Time Off (VTO).
- Educational Assistance Program (Tuition Reimbursement).
- Full Paid Parental and Adoption Leave.
- LifeWorks (Employee Assistance Program).
- Patterson Perks Program.EEO StatementEOE, including
disability/vets.We are Patterson. We welcome you.
Keywords: Patterson, Gresham , Service Tech, Professions , Salem, Oregon
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